Privacy Policy

What we collect

The site does not include a database, user accounts or a live contact form. Calculator inputs stay in your browser session while you use the page.

What we do not collect

We do not ask for your name, address, mortgage details or identity documents to use the calculator. We do not run a CRM, user login system or personalised account area.

Email contact

If you email the contact address shown on the site, your email provider and our inbox provider will process the message in the normal way so we can read and reply to it.

The public contact address is hello@truehomecosts.co.uk.

Third-party services

The site can load Google Analytics to understand broad site usage, but this is controlled by the cookie consent choice shown to visitors. Relevant editorial pages may also link to AnyVan or Safestore through the Awin affiliate network. Those links are labelled, and clicking one takes you to third-party websites governed by their own privacy policies. The site does not include a login, CRM, live chat tool or live advertising scripts.

Future advertising services

True Home Costs may use Google AdSense to display advertising. If advertising is enabled, Google and its advertising partners may use cookies, local storage or similar technologies to deliver and measure ads, prevent fraud and, where permission has been granted, personalise advertising.

Advertising technologies are optional and are not strictly necessary for using the website. Personalised advertising will depend on your consent choices and settings. Non-personalised advertising may still use limited storage for purposes such as fraud prevention, frequency capping and measurement where permitted.

You can manage optional cookie choices through the site's consent controls. The Cookie Policy explains this in more detail.

Google explains how it uses information from sites and apps that use its services on Google's partner-sites information page.